Shipping policy
Shipping Information
At VeraDesk, we're committed to getting your order to you as quickly and safely as possible. All orders are carefully processed and shipped through our trusted fulfillment partners.
Processing Time
- During peak periods or holidays, processing times may be slightly longer.
Estimated Delivery Times
🇨🇦 Canada
- Standard Shipping
- 7–15 business days
- Free shipping on orders over CAD $75
- Orders under CAD $75 are subject to a CAD $12.99 shipping fee.
🇺🇸 United States
- Standard Shipping
- 7–15 business days
- Free shipping on orders over USD $99.99
- Orders under USD $99.99 are subject to a USD $15.00 shipping fee.
Order Tracking
Once your order has shipped, you'll receive a shipping confirmation email containing your tracking information. Please allow up to 48 hours for tracking updates to appear.
Multiple Shipments
Some orders may arrive in separate packages if products are shipped from different fulfillment partners or warehouses. If this happens, you'll receive tracking information for each shipment.
Delivery Delays
While we strive to meet all estimated delivery times, occasional delays caused by customs, weather, carrier issues, or high shipping volumes are outside of our control. We appreciate your patience and understanding.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your order. VeraDesk cannot be responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping information provided at checkout.